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Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our website.

The Information We Collect

This notice applies to all information collected or submitted on the SOTENI website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are name, address, email address, phone number, credit/debit card information, etc.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. Or if you make a donation in memory of someone else, you will want to include his or her name and address for a notice to be sent. In this circumstance, the types of personal information collected are name, address, phone number, etc.

The Way We Use Information

  • We use the information you provide about yourself when placing an order only to complete that order.

  • We do not share this information with outside parties except to the extent necessary to complete that order.

  • We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

  • We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

  • You can register with our website if you would like to receive our newsletter that provides updates on our organization. Information you submit on our website will not be used for this purpose unless you specify that you want to receive our newsletter.

  • Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are younger than 13 years old, and no part of our website is structured to attract anyone younger than 13.

How You Can Access or Correct Your Information Security

  • You can access all of your personally identifiable information that we collect online and maintain by contacting us at the following address: 103 William Howard Taft Rd, Cincinnati, Ohio 45219


We use this procedure to better safeguard your information.


  • You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

  • To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 513-729-9932, or send us an email at

Learn more about SOTENI's programs.

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